Privacy Policy

This Privacy Notice explains how MeByte, operated by Kissies Digitech Company Limited(the seller and data controller; "MeByte", "we", "us"), collects, uses, and shares personal data when you use our website mebyte.ai and related services (the "Service").

1. Data we collect

• Account data: name, email address, password (hashed), profile info.
• Content data: brands, campaigns, generated content, uploads you provide.
• Usage & device data: IP address, browser, device identifiers, log and telemetry data.
• Support data: messages you send us and metadata about the request.

2. How we use your data

• Create and operate your account and provide the Service (contract).
• Security, fraud prevention, and abuse detection (legitimate interests / legal obligation).
• Product improvement and analytics (legitimate interests).
• Customer support and service communications (contract).
• Marketing where permitted, with the ability to opt out (consent / legitimate interests).

3. Sharing

We share personal data only with:

• Service providers / subprocessors (hosting, database, analytics, email, AI providers).
• Stripe Payments Europe, Ltd., our payment processor, for card processing, subscription billing, tax calculation, and invoicing. See Stripe's Privacy Policy.
• Professional advisers (legal, accounting) where necessary.
• Authorities where required by law.

4. International transfers

We may transfer data outside your country. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

5. Retention

We keep personal data only as long as needed for the purposes described above, then delete or anonymise it. You can request deletion at any time.

6. Your rights

Subject to applicable law, you may have rights to access, rectify, erase, restrict, or port your data, to object to processing, and to withdraw consent. You may also lodge a complaint with your local data protection authority. To exercise your rights, email support@mebyte.ai.

7. Security

We use appropriate technical and organisational measures including encryption in transit, access controls, and audit logging to protect personal data.

8. Cookies

We use essential cookies for authentication and basic site functionality, and limited analytics cookies to understand how the Service is used. You can control cookies through your browser settings.

9. Contact

Questions about this notice? Email support@mebyte.ai.